The Rise in Expectations

Today’s travelers have become used to getting things quickly and easily. With smartphones and the internet, they are used to being connected all the time. When abroad, these travelers want to stay just as connected as they would at home. Whether it’s booking a hotel room, getting directions, or finding local attractions, they expect services to be fast and reliable.

This is especially true when problems arise. For example, a lost bag at the airport, a hotel reservation mix-up, or an unfamiliar public transportation system can create a lot of stress. Travelers rely on their phones to find solutions quickly. They need real-time information and expect immediate assistance when things go wrong.

How Phunware Meets These Needs?

Phunware is a company that understands the needs of modern travelers. They offer software solutions that help travelers stay connected and get real-time updates. Their technology is used by hotels, resorts, and other travel-related businesses to provide better guest experiences.

One of the ways Phunware helps travelers is by improving communication. For example, their mobile applications let hotels send real-time messages to guests. If there are any changes to a guest’s reservation or if they need important information about their stay, the hotel can instantly notify them. This real-time communication reduces stress for the traveler and helps ensure a seamless experience.

Real-Time Information

Phunware’s technology also provides real-time information to help travelers navigate new places. When in an unfamiliar country, it can be difficult to find directions, learn about local customs, or get help with transportation. Phunware’s apps offer maps and location-based services that help travelers find what they need quickly. 

This feature is especially important for U.S. travelers who may not speak the local language. Instead of feeling lost, they can use the app to get accurate, real-time information in their own language, which helps them feel more confident and at ease.

Case Study: Phunware in Action

A good example of Phunware’s technology at work is in the hospitality industry. Many hotels use Phunware’s mobile apps to give guests a better experience. For instance, a hotel chain partnered with Phunware to create a custom app for their international locations. Through this app, travelers could check in, receive special offers, and get instant help from the hotel staff.

The result was a smoother, more enjoyable experience for guests, leading to higher satisfaction rates and repeat bookings. The hotel staff also benefited from fewer misunderstandings and faster response times.

Conclusion

As U.S. travelers continue to expect more from their trips abroad, Phunware is there to meet those needs. With real-time communication, reliable information, and easy-to-use apps, Phunware ensures that travelers can enjoy a stress-free experience no matter where they are. Their technology helps businesses provide better services, and in turn, makes travel more enjoyable for everyone.

Ready to enhance your guest experience? Book a meeting with Phunware today to see how we can elevate your hotel operations and guest satisfaction.

The post Meeting the Urgency of U.S. Travelers Abroad: How Phunware Ensures Seamless International Guest Experiences appeared first on Phunware.

Understanding ROI in Hospitality

Return on Investment (ROI) is a measure of the profitability of an investment. In the hospitality industry, ROI is often calculated by comparing the revenue generated from an investment to the cost of that investment. For example, if a hotel invests in a new guest service system that costs $100,000 and this system helps generate an additional $200,000 in revenue, the ROI would be 200%.

Achieving a high ROI is essential because it means that the investment is paying off and contributing to the overall success of the business. However, not all investments are created equal. Some excellent investments may offer a higher ROI than others, and it is up to hospitality managers to identify and prioritize these high-value investments.

Strategic Investments: Where to Focus?

To maximize ROI acquisition, it’s essential to make strategic investments in areas that will provide the most significant returns. In the hospitality industry, these areas often include:

1. Guest Experience Enhancements: Investing in improving the guest experience can lead to higher guest satisfaction, better reviews, and increased loyalty. For example, offering personalized services, improving room amenities, or enhancing the overall ambiance of the hotel can significantly impact guest satisfaction and, ultimately, the ROI.
2. Technology and Innovation: Technology is playing an increasingly important role in the hospitality industry. From booking systems to guest apps, technology can streamline operations, reduce costs, and improve the guest experience. Investing in the right technology can lead to substantial long-term gains.
3. Employee Training and Development: Well-trained staff are more efficient, provide better service, and contribute to a positive guest experience. Investing in employee training and development can lead to lower turnover rates, higher productivity, and better overall performance.
4. Marketing and Branding: A strong brand and effective marketing strategy can attract more guests, leading to higher occupancy rates and increased revenue. Investing in marketing efforts that target the right audience can provide a high ROI.

The Role of Technology in Maximizing ROI

Technology has become a game-changer in the hospitality industry. By automating processes, improving communication, and enhancing the guest experience, technology can significantly impact ROI. This is where companies like Phunware come into play.

Phunware offers a range of solutions designed specifically for the hospitality industry. Their platform provides hotels with tools to engage guests, manage operations, and gather valuable data. For example, Phunware’s mobile apps allow guests to check in, order room service, and access hotel information directly from their smartphones. This level of convenience can lead to higher guest satisfaction and repeat business, ultimately boosting ROI.

Additionally, Phunware’s data analytics capabilities allow hotels to better understand guest preferences and behaviors. By analyzing this data, hotels can tailor their services to meet guest needs more effectively, leading to increased revenue and a higher ROI.

Conclusion

Achieving a high ROI is crucial for staying competitive in the hospitality industry. By making strategic investments in guest experience, technology, employee development, and marketing, hotels can maximize their returns and secure long-term success. Phunware’s mobile solution offers a powerful tool for hotels looking to enhance their operations and boost ROI. As the industry continues to evolve, those who invest wisely in technology and strategic initiatives will be well-positioned to thrive.

The key to understand “where is the ROI the highest” in hospitality lies in making informed, strategic investments that align with your business goals. By leveraging technology and focusing on areas that offer the most significant returns, you can drive success and ensure a bright future for your business.

Ready to maximize your hotel’s ROI with strategic investments and innovative technology?

Connect with Phunware today to discover how our solutions can boost your profitability and enhance guest satisfaction.

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The Rise of Streaming Video and Connected TV

In recent years, more people have moved away from traditional cable TV to streaming services. Platforms like Netflix, YouTube, and Hulu have changed how people watch video content. Instead of waiting for scheduled TV programs, users can watch what they want, when they want. Connected TVs, which allow people to stream content directly on their televisions, are growing in popularity too.

With millions of people using these platforms daily, brands have realized that they need to be where their audience is. Streaming video and connected TV offer a way to reach people in the comfort of their own homes. This makes them essential tools for marketers.

Why Streaming Video and CTV Matter for Marketers?

There are several reasons why streaming video and CTV are now critical parts of marketing strategies:

1. Massive Audience Reach: Streaming services and CTV offer access to a global audience. With billions of hours of video watched daily, brands can reach people across different age groups and locations. This gives companies the ability to target diverse groups of viewers. 
2. Precise Targeting: Unlike traditional TV ads, streaming platforms allow marketers to target specific groups. For example, ads can be shown to people based on their age, interests, or viewing habits. This level of precision means that brands can make sure their ads are being shown to the right people, increasing the chances of a successful campaign. 
3. Engaging Content: Video is one of the most engaging types of content. People are more likely to watch and remember a video ad than a text ad. Streaming platforms allow brands to tell their stories in a creative and entertaining way, making it easier to capture the audience’s attention.

Tips for Brands Using Streaming Video and CTV

For brands wishing to incorporate connected TV and streaming video into their marketing, consider the following advice:

1. Know Your Audience: It is critical to ascertain your target audience before producing any video content. Are they professionals, families, or young adults? Understanding your viewership will help direct the tone and meaning of your videos. 
2. Create High-Quality Content: On streaming platforms, users anticipate watching high-quality video. Ensure that your videos are captivating and well-made. By doing this, you will increase audience trust and elevate the look of your brand. 
3. Use Targeted Ads: One of the key benefits of streaming video and CTV is the ability to target ads. Take advantage of this by creating ads that are tailored to specific groups. For example, an ad for a sports drink might be shown to people who watch fitness videos, while an ad for children’s toys can be targeted at parents. 
4. Track and Adjust: Streaming platforms offer valuable data about how many people are watching your videos, how long they watch, and whether they take any action afterward. Use this data to track the success of your campaigns and make adjustments when needed.

Conclusion

Schedule a meeting with the Phunware Advertising team to explore how streaming video and connected TV can elevate your advertising strategy, drive business growth, and maximize your ROI.

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What Are Star Ratings?

Star ratings are a system used to evaluate and compare hotels based on various criteria such as service quality, amenities, cleanliness, and overall guest satisfaction. Typically, hotels are rated on a scale from one to five stars, with 5 stars rating representing the highest level of luxury and service.

These ratings are often determined by professional organizations or online travel platforms that assess hotels using specific standards. However, guests also contribute to a hotel’s star rating through their reviews and feedback. This makes star ratings a mix of expert evaluation and real guest experiences.

Why Star Ratings Matter?

It is important for the following reasons:

• Trust and Credibility: Star ratings provide an immediate sense of trust and credibility. A higher star rating signals to potential guests that the hotel offers high-quality service and amenities. This trust can be a deciding factor when guests choose between different hotels.
• Guest Expectations: Guests often have specific expectations based on a hotel’s star rating. For example, a five-star hotel is expected to offer luxury services such as concierge service, fine dining, and high-end amenities. Meeting or exceeding these expectations can lead to positive reviews and repeat business.
• Marketing Advantage: A higher star rating can be a powerful marketing tool. Hotels with higher ratings can attract more guests and often charge higher prices. Additionally, a strong star rating can enhance a hotel’s reputation and make it more competitive in the market.
•    Impact on Bookings: Studies show that star ratings directly impact booking decisions. Many guests filter their hotel search results based on star ratings, and a higher rating can significantly increase the chances of being selected. Even a small difference in star ratings can make a big difference in bookings.

How to Maintain or Improve Star Ratings?

Maintaining or improving a hotel’s star rating requires ongoing effort and attention to detail. Here are some key strategies that can help:

• Focus on Guest Satisfaction: The most critical factor in maintaining a high star rating is ensuring that guests are satisfied with their stay. This includes providing excellent service, maintaining clean and comfortable rooms, and offering amenities that meet or exceed guest expectations.
• Collect and Act on Feedback: Regularly collecting guest feedback is essential for identifying areas that need improvement. Hotels should actively encourage guests to leave reviews and take their feedback seriously. Addressing any issues promptly can prevent negative reviews from affecting the google 5 stars review.
• Invest in Staff Training: Well-trained staff are crucial to delivering a high-quality guest experience. Investing in regular training ensures that employees are equipped to handle guest needs and provide exceptional service.
• Leverage Technology: Technology can play a significant role in improving the guest experience and, consequently, the star rating. Phunware offers a range of solutions designed to enhance hotel operations and guest satisfaction. For example, Phunware’s mobile apps allow guests to access services easily, making their stay more convenient and enjoyable. Additionally, Phunware’s data analytics tools help hotels understand guest preferences and tailor their services accordingly.

Conclusion

Maintaining a high star rating is more important than ever, today. Star ratings are a critical factor in building trust, attracting guests, and achieving business success. By focusing on guest satisfaction, acting on feedback, investing in staff training, and leveraging technology, hotels can maintain or even improve their star ratings.

Phunware’s innovative solutions provide hotels with the tools they need to enhance the guest experience and achieve higher ratings. As the hospitality industry continues to evolve, embracing technology and maintaining a strong focus on quality will be key to staying ahead and ensuring long-term success.

Ultimately, star ratings are not just about numbers; they represent the trust and satisfaction of your guests. By striving to offer the best possible experience, your hotel can build a solid reputation and continue to thrive in the competitive hospitality market.

Book a meeting with our team to learn how Phunware’s tech solutions can boost your hotel’s ratings and elevate guest experiences.

The post The Importance of Star Ratings in Hospitality: Building Trust and Credibility appeared first on Phunware.

What is an Integrated Advertising Strategy?

An integrated advertising strategy is a plan that combines multiple types of media and platforms to create a unified and cohesive advertising campaign. Instead of using just one method, like print ads or TV commercials, an integrated strategy leverages different channels to reach a broader audience. This approach ensures that your message is consistent across all platforms and that it reaches people wherever they are—whether they’re browsing the web, watching videos online, or using their mobile devices.

The Power of Programmatic Media

Programmatic media is a type of advertising that uses automated systems to buy and place ads online. Instead of manually purchasing ad space, programmatic media allows you to set parameters, like target audience and budget, and the system does the rest. It’s highly efficient because it can place ads in real-time, targeting specific users based on their online behavior, demographics, and interests.

The biggest advantage of programmatic media is its ability to reach the right audience at the right time. By using data and algorithms, programmatic ads can be delivered to users who are most likely to be interested in your product or service. This precision targeting can lead to higher engagement rates and a better return on investment (ROI) for your advertising spend.

Engaging Audiences with Video Advertising

Programmatic video advertising has become one of the most effective ways to engage audiences online. With the rise of streaming platforms like YouTube and social media channels like Facebook and Instagram, video ads have the power to capture attention and convey your message in a way that is both visual and impactful.

Video ads can be used in various formats, from short clips to longer, more detailed videos. They are especially effective at storytelling, allowing brands to connect with audiences on an emotional level. By integrating video advertising into your strategy, you can create a more engaging experience for your audience, making them more likely to remember your brand and take action.

Reaching Customers on Mobile Devices

In today’s world, mobile advertising is crucial because most people use their phones to access the internet. Mobile ads can be displayed in apps, mobile websites, or even as push notifications. These ads are designed to be seen on small screens, making them perfect for capturing attention when people are on the go.

Mobile advertising is also highly targeted. Like programmatic media, mobile ads can be shown to users based on their location, interests, and online behavior. This means you can reach potential customers at the exact moment they are most likely to engage with your brand.

Creating a Unified Strategy

Combining programmatic media, video advertising, and mobile advertising into one integrated strategy can significantly boost your campaign’s effectiveness. Here’s how to do it:

1. Define Your Goals: Determine your advertising campaign’s goals before you do anything else. Your goals will determine the strategy you use, whether they are to increase sales, increase brand awareness, or drive traffic to your website.
2. Understand Your Audience: Use data to learn about your target audience’s habits, preferences, and behaviors. This information will help you decide how to allocate your budget across different channels.
3. Create Consistent Messaging: Make sure your message is consistent across all platforms. Whether a user sees your ad on a website, in a video, or on their mobile device, the message should be clear and cohesive.
4. Use Data to Optimize: Continuously monitor your campaign’s performance and use the data to make adjustments. If one channel is performing better than others, consider shifting more of your budget there.
5. Leverage Cross-Channel Synergy: Ensure that your ads on different platforms work together. For example, a user might see a programmatic ad first, then a video ad later, followed by a mobile ad. Each ad should build on the previous one to guide the user toward taking action.

Conclusion

An integrated creative strategy in advertising is essential for reaching your audience effectively. By combining programmatic media, video advertising, and mobile advertising, you can create a powerful campaign that maximizes your reach and impact. As technology continues to evolve, the ability to integrate different advertising methods will become even more critical for achieving success in today’s competitive market.

Schedule a meeting with the Phunware Advertising team to unlock the full potential of your advertising strategy, boost business growth, and maximize ROI.

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The Role of Mobile Apps in Modern Hospitality

Mobile apps have become an essential part of the hotel industry. They offer guests a convenient and seamless way to interact with the hotel before, during, and after their stay. From mobile key access to ordering room service, these apps are designed to make the guest’s stay as smooth as possible. But beyond convenience, guest apps are powerful tools for generating ancillary revenue.

Hotels can use their apps to offer additional services directly to guests, such as spa treatments, dining reservations, or even local tours. These services enhance the guest’s journey and provide opportunities for hotels to increase their revenue. By making it easy for guests to book these extras through the app, hotels can boost their RevPAR (Revenue per Available Room) and overall profitability.

Enhancing the Guest Experience 

One key benefit of hospitality mobile apps is their ability to personalize the guest experience. Hotels can gather data on guest preferences and behaviors through the app, allowing them to tailor their offerings to individual guests. For example, guests who frequently order room service might receive a special discount on their next order. This level of personalization not only increases guest satisfaction but also encourages guests to spend more.

Another significant feature of mobile apps is wayfinding technology. Large hotel properties can be confusing to navigate, especially for first-time visitors. With wayfinding, guests can easily find their way around the hotel, whether looking for the gym, pool, or conference rooms. This feature improves the overall guest journey by reducing frustration and helping guests make the most of their stay.

Driving Incremental Revenue Through Digital Concierge Services

The introduction of digital concierge services has further enhanced the functionality of hotel apps. A digital concierge can handle various tasks, from making restaurant reservations to booking transportation. This service is available 24/7, ensuring guests can access assistance whenever needed. By integrating these services into their apps, hotels can offer higher convenience, increasing guest spending on services like dining, tours, and activities.

Location-based services are another powerful feature that can drive incremental revenue. These services use the guest’s location within the hotel to provide timely and relevant offers. For instance, a guest near the spa might receive a notification offering a discount on a massage. This type of targeted marketing is highly effective because it reaches guests when they are most likely to purchase.

Optimizing Hotel Operations

Beyond enhancing the guest experience and increasing revenue, mobile apps also contribute to operational efficiency. By automating tasks like check-ins, room service orders, and maintenance requests, hotels can reduce the workload on their staff. This allows hotel employees to focus on providing more personalized and attentive service, further improving guest satisfaction.

Moreover, mobile apps can integrate with a hotel’s existing systems, such as Property Management Systems (PMS) and Customer Relationship Management (CRM) tools. This integration ensures that all guest data is centralized, making it easier for hotels to track preferences, manage bookings, and deliver a cohesive experience across all touchpoints. This seamless operation enhances the guest’s stay and optimizes hotel revenue.

The Impact on RevPAR and Ancillary Revenue

The ultimate goal of any hotel is to maximize revenue, and mobile apps are proving to be a valuable asset in achieving this goal. By offering a range of services and experiences through the app, hotels can significantly increase their RevPAR. For example, in-app dining reservations, spa bookings, and activity sign-ups can all contribute to higher ancillary revenue.

Hotel analytics also play a crucial role in this process. By analyzing data collected through the app, hotels can identify trends and preferences that inform future marketing and operational strategies. For instance, if the data shows that guests frequently book spa treatments after visiting the gym, the hotel might offer a special package that includes both services. This data-driven approach to revenue generation ensures that hotels meet guest needs while optimizing their bottom line.

Embracing the Future of Hotel Technology

As hotel digital transformation continues to evolve, mobile apps’ role in driving revenue will only grow. Hotels that invest in smart hotel technology and continue innovating in their mobile platform use will be well-positioned to succeed in the competitive hospitality landscape. Whether through contactless guest services, personalized guest experiences, or hotel analytics, the future of hospitality lies in leveraging technology to enhance guest satisfaction and revenue.

Hospitality mobile apps are more than just a tool for convenience—they are a powerful driver of incremental revenue and a key component of modern hotel operations. By focusing on the guest experience, optimizing operations, and using data to inform decisions, hotels can maximize their revenue and ensure their guests have an unforgettable stay. As the industry evolves, those who embrace these innovations will create a more personalized, efficient, and profitable hospitality experience.

Ready to transform your guest experience with cutting-edge mobile technology? Book a meeting with Phunware today and see how we can help you maximize RevPAR.

The post Maximizing Revenue with Hotel Tech: How Mobile Apps Drive Incremental Revenue Copy appeared first on Phunware.

The Early Days of Hotel Technology

Back in the day, hotels were all about providing comfort and convenience. Guests expected a clean room, a comfy bed, and maybe a hot meal. The focus was on basic hospitality, and technology played a minimal role. The introduction of hotel innovation began with simple things like telephones in rooms and televisions for entertainment. These innovations laid the foundation for more advanced developments that would come in the future.

The real game-changer arrived in the 1990s with the rise of the internet. Suddenly, guests could book rooms online, and hotels could manage reservations more efficiently through computerized systems. This shift marked the beginning of the digital transformation in hospitality. The ability to book rooms online improved operational efficiency and enhanced guest satisfaction by making the process quicker and more convenient.

The Rise of Mobile Technology

The 2000s brought even more significant changes with the advent of mobile technology. As smartphones became more common, hotels started to adopt mobile hospitality solutions to cater to tech-savvy guests. Guest apps became popular, allowing guests to check in, unlock rooms, and order services directly from their smartphones. This level of convenience was unprecedented and quickly became the new standard.

One of the most notable innovations during this time was the introduction of mobile key access. Hotels began to offer keyless entry, where guests could use their smartphones to unlock their rooms. This improved security and made the check-in process smoother and faster. The convenience of contactless guest services became particularly important during the COVID-19 pandemic when safety and hygiene became top priorities.

Wayfinding technology also emerged, helping guests easily navigate large hotel properties. By integrating wayfinding into their hospitality mobile apps, hotels could guide guests to their rooms, restaurants, or conference facilities without hassle. This technology improved the guest’s journey and enhanced the overall experience, making guests feel more comfortable and in control.

Modern Innovations in Hotel Tech

Today, smart hotel technology is at the forefront of the industry. Hotels use the Internet of Things (IoT) to create connected environments catering to guests’ needs. For example, in-room technology allows guests to control lighting, temperature, and even entertainment systems with just a few taps on their smartphones. This level of personalization is a key factor in boosting guest satisfaction and creating memorable experiences.

Another significant advancement is the use of digital concierge services. These virtual assistants can handle various tasks, from making restaurant reservations to answering guest inquiries. The convenience of having a digital concierge available 24/7 enhances the guest experience and frees up staff to focus on more complex tasks. This improves operational efficiency and increases RevPAR (Revenue per Available Room) by encouraging guests to use more hotel services.

Location-based services have also become a crucial part of modern hotel technology. By using guests’ location data, hotels can offer personalized recommendations, such as nearby attractions or dining options. This targeted approach enhances the guest journey and increases ancillary revenue by promoting additional services that guests are more likely to use.

The Future of Hotel Technology

As we look ahead, the future of hotel tech is incredibly promising. The continued development of hospitality mobile apps, AI-driven personalization, and blockchain technology will further transform the industry. Hotel digital transformation is not just about adopting new technologies; it’s about using them to create a more personalized guest experience that meets the evolving expectations of modern travelers.

One of the most exciting prospects is the potential for hotel revenue optimization through advanced analytics. Hotels can tailor their offerings to meet individual needs by analyzing guest behavior and preferences. This improves guest engagement and boosts incremental revenue by encouraging guests to spend more during their stay.

Smart hotel technology will also significantly contribute to creating energy-efficient environments. IoT devices can monitor and adjust energy usage in real time, reducing costs and promoting sustainability. This is not only good for the environment but also enhances the guest experience by ensuring rooms are always at the perfect temperature and lighting level.

Finally, integrating blockchain technology could revolutionize how hotels manage transactions. Blockchain offers secure, transparent, and tamper-proof records, which can streamline payments, loyalty programs, and even identity verification. This would improve operational efficiency and build trust with guests by ensuring their data is handled securely.

Conclusion

The evolution of hotel technology has been nothing short of remarkable. From the early days of simple amenities to today’s sophisticated smart hotel technology, the industry has continuously adapted to meet guests’ changing needs. As we move forward, the focus will be on creating personalized guest experiences that are seamless, convenient, and memorable.

Hotels that embrace these technological advancements will be well-positioned to thrive in an increasingly competitive market. They can ensure their guests enjoy a top-notch experience while driving incremental revenue and improving operational efficiency by staying ahead of the curve. The future of hospitality is bright, and technology will continue to be the driving force behind its success.

Ready to transform your guest experience with cutting-edge mobile technology? Book a meeting with Phunware today and see how we can elevate your hotel operations.

The post From Check-in to Checkout: The Evolution of Hotel Technology appeared first on Phunware.

There are many advantages to this approach. This allows our teams to work more effectively concurrently, to deliver & deploy enhancements more quickly, and to provide a wide-range of flexible options to our customers.

Our iOS and Android industry solutions are made up of modules, which sit on top of SDKs, which call various APIs. Let’s look into each of these in more detail.

Industry Solutions

Phunware provides tailored industry solutions for healthcare, hospitality, and various other sectors, offering personalized mobile apps designed to enhance customer satisfaction. From the moment they leave home to every step of their visit and back again, consumers expect a seamless experience.

Some of our largest customers, like Atlantis Bahamas, Gaylord Hotels, and Virginia Hospital Center, appreciate the rapid deployment and easy updates our solutions provide.

Our mobile app solutions are packed with features like dynamic content, indoor wayfinding, push notifications, analytics, and more—all designed to enhance user experiences.

Under the hood, these solutions are pre-integrated with several of our modules, described below.

Modules

You can think of modules as different components of a mobile app that have a specific feature set.

For example, our Mapping Module includes everything an app might need to deliver a robust wayfinding experience. The app simply needs to launch the Mapping Module and the user is now presented with a map displaying points of interest, search capabilities, and a discovery section.

Features such as static routing, GPS routing, and indoor BLE routing are supported. Users can select handicap accessible routing, enable voice directions, view turn-by-turn directions, or tap on points of interest to view detail pages.

Another popular module is our Mobile Engagement Module, which includes support for broadcast push notifications, geofence alerts, and beacon proximity messaging, all with a nice inbox to hold those messages and allow users to view promotions or re-trigger links.

Other modules include the Core Module, which handles content management, Forms Module, for form input, and Permissions Module, for handling app permissions such as location, bluetooth, or push notifications.

SDKs

But what if a customer wants the capabilities we offer, but prefers to develop their own UI and UX? That’s where SDKs come in. Our native iOS and Android SDKs act as true Software Development Kits. Third party developers can integrate our Mapping & Location SDK, Analytics SDK, or Mobile Engagement SDK and create whatever UI/UX they can imagine. We provide sample code, but it’s up to the developers to decide the look and feel.

APIs

Just about every app will need to connect to a web service to perform actions such as downloading content, registering for push notifications, or sending analytics.

Our solutions are no different. They are powered by our RESTful APIs for Mapping, Location, Content Management, Mobile Engagement, and Analytics.

The same is true for our web portal. When a customer updates their map, changes a piece of content, sets up a push notification campaign, or views how many app launches they received, they are using the same APIs that our SDKs use to deliver those experiences to end users.

Advantages

Now that we’ve covered our modular approach to architecture, it’s time to discuss the advantages.

The first is that this approach allows our developers to work on different components of our solutions without stepping on each other’s toes. For example, each module is in its own code repository so the developer working on the Mapping Module isn’t going to create merge conflicts for the developer working on the Mobile Engagement Module. It also allows developers to become specialists focusing on specific feature sets.

The second advantage is that this approach allows us to roll out changes quickly. For example, let’s say we wanted to add a new feature to our map. It wouldn’t make sense to make this change in every app codebase. Instead we implement it in the Mapping Module and release a new version. Each app, whether it’s a Phunware-developed Industry Solution app or a third-party developed custom app, can simply update to the latest version of the Mapping Module to receive the changes. This is as simple as updating the version number in a dependency management configuration file and rebuilding.

Finally, another major advantage to this approach is that we are able to offer a wide range of options for our customers. For the customers who want a complete solution, our Industry Solutions contain everything pre-integrated and ready to submit to the store. For customers who have an existing app, a better option might be to license individual modules. For example, a customer can add wayfinding capabilities to their app with a drop-in Mapping Module that can be integrated in as little as a day. For the customer who just wants the wayfinding capabilities but would prefer to design their own UI and UX, the Mapping & Location SDK is ideal for that. And for those who want maximum control, our APIs are always available.

At Phunware, we see ourselves as more than just a technology provider—we’re your partner in success. Think of us as your concierge in unifying your customers’ journey. Whether you need the complete solution or just the key components to build it yourself, we’re here to support you every step of the way. From design and implementation to integration, launch, adoption, and ongoing support, we ensure a seamless experience that lasts for years to come

As always, feel free to reach out! Contact us and our team of experts will guide you through Phunware’s mobile solution offerings, showing you how they can be tailored to meet your unique needs.

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The Growing Role of Technology in Hospitality

Technology has become a cornerstone of modern hospitality. From when guests book a room to when they check out, tech plays a crucial role. The ‘Beyond the Room’ report emphasizes that guests now expect seamless, personalized experiences that mirror their daily interactions with apps and smart devices. This shift in expectations has made it essential for hotels to adopt advanced technologies like mobile apps, in-room technology, and digital concierge services.

Guest experience is at the heart of this transformation. Hotels that focus on creating personalized, easy-to-use digital interfaces will meet and exceed guest expectations. For example, mobile hospitality solutions allow guests to check in, unlock their rooms, and order room service—all from their smartphones. This level of convenience is becoming the norm and hotels that don’t keep up risk falling behind.

Key Insights from the Report

One of the standout points in the ‘Beyond the Room’ report is the importance of personalized guest experiences. Guests today want more than just a comfortable room; they want an experience tailored to their preferences. By leveraging data, hotels can offer personalized recommendations, such as suggesting a spa treatment after noticing a guest has just returned from a workout.

The report also highlights the role of in-room technology in enhancing guest satisfaction. Smart rooms with IoT devices can adjust lighting, temperature, and music based on guests’ preferences. This makes the stay more comfortable and creates a memorable experience that guests are likely to talk about and share with others.

Another critical area covered in the report is the potential for generating ancillary revenue through digital platforms. Hotels can use guest apps to offer additional services, such as room upgrades or local tours, directly to guests. This not only enhances the guest experience but also increases incremental revenue. The ease of access and personalized offers can significantly boost a hotel’s bottom line.

The Importance of Guest Engagement

Guest engagement is more than just a buzzword—it’s a critical factor in building loyalty and driving revenue. The ‘Beyond the Room’ report suggests that hotels should invest in technologies that enable real-time interaction with guests. For instance, a digital concierge can answer questions instantly, make restaurant reservations, or book a cabana by the pool—all through a mobile app.

The report underscores the importance of using location-based services to enhance guest engagement. Imagine a guest walking near the hotel spa and receiving a push notification offering a discount on a massage. This personalization improves guest satisfaction and encourages them to spend more, thereby increasing RevPAR (Revenue per Available Room).

Case Studies and Success Stories

The ‘Beyond the Room’ report doesn’t just present theories; it backs them up with real-world examples. One case study highlights a luxury Caribbean resort that partnered with Phunware to improve personalization and guest engagement. The results were impressive—a 39x return on investment within three years. The resort saw a 225% increase in app revenue from 2022 to 2024, with 50% of app bookings made pre-arrival. This case study illustrates the power of mobile hospitality solutions in driving revenue and enhancing the guest experience.

Another success story in the report involves a hotel that used wayfinding technology to help guests navigate large properties. By integrating this feature into their guest app, the hotel improved guest satisfaction and increased the likelihood of guests using other services, such as dining or spa treatments.

The Future of Hospitality

The ‘Beyond the Room’ report paints a promising picture of the future of hospitality, driven by hotel innovation and technology. It suggests that hotels should continue to invest in digital transformation to stay competitive. This includes adopting smart hotel technology like AI-driven personalization, blockchain for secure transactions, and IoT devices that create energy-efficient environments.

The report also stresses the importance of hotel revenue optimization through advanced analytics and guest data. By understanding guest behavior, hotels can tailor their offerings and increase operational efficiency and revenue.

Conclusion

The ‘Beyond the Room’ report is valuable for any hotel looking to stay competitive in an increasingly tech-driven world. By focusing on personalized guest experiences, leveraging mobile apps, and embracing innovation, hotels can unlock new revenue streams and build stronger relationships with their guests. The future of hospitality lies in creating seamless, on-demand experiences that empower guests and keep them returning for more.

Hotels that embrace these changes will not only meet their guests’ evolving expectations but also position themselves for long-term success in the industry. If you’re in the hospitality business, now is the time to act on these insights and ensure your hotel is keeping up and leading the way in guest satisfaction and revenue growth.

VIEW FULL REPORT

The post Unlocking the Future of Hospitality: A Deep Dive into the ‘Beyond the Room’ Report appeared first on Phunware.

The Importance of Relaxation

Relaxation is more than just sitting back and doing nothing. It’s an essential part of maintaining a healthy lifestyle. When we take the time to relax, we allow our bodies and minds to recover from the stress and strain of everyday life. This recovery is crucial for preventing burnout, reducing anxiety, and improving overall health.

Research has shown that regular relaxation can lower blood pressure, improve concentration, and boost mood. It also enhances creativity and problem-solving skills, making us more productive when we return to our daily tasks. In essence, relaxation isn’t just about feeling good in the moment—it’s about creating a sustainable approach to living a balanced and fulfilling life.

How to Celebrate National Relaxation Day

National Relaxation Day is the perfect opportunity to prioritize your well-being and indulge in activities that help you unwind. Here are a few ideas to help you make the most of this day:

1. Disconnect from Technology: Take a break from the constant notifications and screen time. Unplugging from technology, even for a few hours, can significantly reduce stress levels. Use this time to reconnect with yourself, read a book, or enjoy a quiet walk in nature.
2. Practice Mindfulness and Meditation: Mindfulness practices, such as meditation or deep breathing exercises, can help calm your mind and reduce anxiety. Spend a few minutes in a quiet space, focusing on your breath and letting go of any tension or worries.
3. Indulge in a Spa Day: Treat yourself to a spa day at home or at your favorite spa. Whether it’s a soothing massage, a relaxing bath with essential oils, or a luxurious facial, pampering yourself can rejuvenate your body and mind.
   Enjoy Nature: Spending time outdoors is a natural stress reliever. Whether it’s a hike in the mountains, a stroll through the park, or simply lounging in your backyard, being in nature helps to clear the mind and improve mood.
4. Do Something You Love: Whether it’s painting, gardening, cooking, or listening to music, engage in an activity that brings you joy. Doing something you love is a great way to relax and recharge.

Making Relaxation a Habit

While National Relaxation Day is a wonderful excuse to unwind, it’s important to incorporate relaxation into your daily routine. Finding small moments throughout the day to pause and recharge can make a big difference in your overall well-being. Consider starting your morning with a few minutes of deep breathing, taking short breaks during work to stretch and relax, or ending your day with a calming bedtime routine.

By making relaxation a habit, you’ll be better equipped to handle life’s challenges with grace and resilience. So, this National Relaxation Day, take the time to slow down, breathe deeply, and enjoy the simple pleasures of life. Your mind and body will thank you for it.

Conclusion

National Relaxation Day reminds us all to slow down, unwind, and focus on self-care.

At Phunware, we believe that relaxation should start the moment guests arrive at your destination. Whether it’s booking a soothing spa day, scheduling a massage, or reserving a peaceful round of golf, our seamless app experience ensures that guests can skip the stress of planning and focus on what matters most—relaxing.

Discover how Phunware’s features ensure effortless access to all your property’s amenities for guests. Schedule a meeting with us today to learn more.

The post Unwind and Recharge: Celebrating National Relaxation Day appeared first on Phunware.

When defining a new feature for a mobile app, it’s important to follow best practices to ensure the feature is complete, stable, and easy to maintain.

Let’s use a new Leaderboard screen as an example. A less experienced manager may write user stories for the Engineering team asking them to satisfy acceptance criteria that ensures the proper UX is followed, the UI matches the designs, and the points are populated by the appropriate data source. But there is so much more to consider.

Feature Flags

It’s imperative that a mobile app has an external config file. This file will typically contain various configuration settings, urls, strings, etc that an app needs before it launches. Phunware’s Content Management Engine is a great place for developers to create a JSON-based app config file. 

Feature flags are an important component of any config file. Feature flags are simply set to true or false and determine whether a feature should be enabled or not. Using our Leaderboard screen example, we may not want to launch the Leaderboard feature until the first of the month. We can go live with the app release, but keep the flag set to false until we’re ready for users to experience it in production. 

This is also helpful if an issue occurs and the data populating the Leaderboard is corrupt. Rather than delivering a poor user experience, we can temporarily disable the Leaderboard until the issue is resolved.

Externalized Strings & Images

The app config file is also a great place to externalize text strings and image URLs.

Let’s say there’s a typo in our Leaderboard screen or a Product Manager simply wants to change the copy. It’s much quicker and easier to update the text in the config file than to make the changes in code, submit to the stores, wait for approval, and then try to get all our users on the latest app version.

At Phunware, we actually take this a step further and externalize strings for each language. For example, we may have a strings_en key for English strings and a strings_es key for Spanish strings. We serve the appropriate text depending on the user’s language settings.

Externalizing image URLs is also helpful when we want to change images on-the-fly. We’re always uploading new images to Phunware’s Asset Manager and updating URLs.

Analytics
After launching a great feature, we’re going to want to know how it performs. Are users visiting the Leaderboard screen? Are they interacting with the filters?

Analytics is often an afterthought. If we train ourselves to write a corresponding analytics ticket whenever we write a feature ticket, we’ll find that our coverage will be very complete.

Phunware Analytics is a great tool for capturing app launches, unique users, retention cohorts, screen views, and custom event analytics.

Error Handling

So we wrote user story tickets for the Leaderboard screen and the developers have finished implementing it. But what happens when the API goes down and returns a 500 error? Will the app provide an informative error message, a generic one, or simply get into a bad state?

By writing an error handling ticket we can define the behavior we would like when something goes wrong. At Phunware, we like to use a mix of specific and generic error messages.

For the Leaderboard example it may be more appropriate to display a message such as “Unable to load Leaderboard data. Please try again later” rather than “An unexpected error has occurred”. However, the latter might be best as a catch all for any situation where a specific error message wasn’t implemented.

Deep Links

Chances are, if the new Leaderboard is doing well, someone is going to ask if they can send a push notification promoting the Leaderboard which, when tapped, sends users to the Leaderboard screen.

If we considered deep links when writing the initial user stories then we’re probably covered. These days there are many places that may link into an app. Deep links can come from push notifications, app share URLs, emails, or even websites redirecting to the mobile app.

Considering deep links when implementing a new screen saves the time and overhead of having to do the work in a follow up release.

Offline Caching

There are times that our users have a poor network connection. Perhaps they are on a train or their WiFi is down. Ideally we realized that this may occur and tried to create a good user experience when it does.

At Phunware, we make sure to cache as much content as possible. If the user launches the app without an internet connection we’ll still display the images and content that were available the last time they launched the app.

While it’s possible some of the content is outdated, this is a better experience than showing a blank screen.

Displaying a banner at the top showing the user doesn’t appear to have a connection is also helpful in informing the user they are being shown something slightly different than if they had a good connection.

Unit Tests

We try to cover as much of our code as possible with Unit Tests and write them when developing new features.
Unit Tests allow developers to be confident the feature works as expected. We set up our build jobs to run unit tests when new builds are being generated, so a few months down the road, if a developer introduces a regression, we catch it right away. This frees up our QA team to focus on edge case issues rather than discovering breaking changes.

Documentation

So we wrote the user stories the Engineering team needed to implement the Leaderboard screen. Everything has been externalized, deep links have been tested, analytics are in place, and unit tests are all passing. Now it’s time to update the documentation.

Keeping documentation up to date is very important as codebases and feature sets are always changing. Ensuring we have proper documentation allows team members to quickly look up that deep link URL scheme or the analytics event that fires when a user toggles something in the Leaderboard.

In addition to documentation, this is also a great time to update submission checklists and QA test plans, since we’ll want to make sure the new Leaderboard is tested with each new release.

Store Guidelines

Our final best practice to follow is keeping up to date with Google and Apple’s App Store Review Guidelines. We check these weekly because we never know when new guidelines will be announced.

It’s critical to know these before the feature is completed and the app is submitted. There’s nothing worse than getting rejected because we violated a guideline. At that point any deadline we had to launch the app went out the window.

For example, there’s a guideline that requires that any app that allows users to create accounts must also provide a mechanism for users to delete their account. If we knew this when writing that user story for Sign Up and Log In, then we’re covered. If we found out the hard way, then we’ve lost precious time because it may be another sprint or two before the Engineering team can deliver that new flow.

Luckily we followed the other best practices and we’re able to disable it for now!

The post Tech Blog: Engineering Best Practices appeared first on Phunware.

The Healthcare Information and Management Systems Society (HIMSS) is a global organization focused on improving health through information and technology. This five-day event showcases the latest advancements in healthcare IT, offering a unique blend of innovative ideas, expert insights, and the opportunity to connect with peers and industry leaders.

This year, Phunware will be among the leading innovators at HIMSS, showcasing how we’ve spent the past 15 years leveraging our extensive expertise in mobile applications to transform patient experiences for health systems like Phoenix Children’s and Greater Baltimore Medical Center. Our journey has equipped us with the insights necessary to develop industry-leading healthcare solutions, specifically designed to enhance patient care and streamline healthcare operations while saving costs.

Phunware is actively shaping the future of the patient-facing Digital Front Door by equipping Hospitals with the technology needed to unify the patient journey:

Holistic Integration: At Phunware, we understand that healthcare is more than just a service—it’s an ecosystem. Our platform extends beyond traditional tools, offering end-to-end solutions that encompass self-service EHR integrations, swift mobile check-ins, and seamless billing processes. We focus on ensuring every touchpoint contributes to a cohesive and efficient healthcare experience for both providers and patients.

Location Awareness: Navigating large healthcare facilities can be challenging for patients and visitors. Phunware’s real-time wayfinding and location services are designed to remove this friction, ensuring that patients, visitors and staff can easily find parking, locate their destination, and move through hospital campuses effortlessly. Our technology not only guides patients physically but also supports them throughout their healthcare journey.

Insightful Analytics: Data is at the heart of modern healthcare. Phunware’s advanced analytics tools offer a window into patient progress and behaviors, empowering healthcare teams to refine and personalize the patient experience, both on-campus and remotely. By harnessing the power of data, we help healthcare providers optimize operations and deliver more targeted, effective care.

As the healthcare industry moves towards more digital and patient-centered approaches, Phunware is your ideal partner in developing Digital Front Doors—virtual gateways that streamline access to healthcare services and information. In an era where every second counts, our solutions are designed to ensure that hospitals and healthcare facilities don’t just keep up, but lead the way in digital innovation.

We invite you to meet with us at HIMSS 2024 to discover how Phunware can transform your healthcare facility and elevate the patient experience. Don’t let your hospital fall behind in the digital revolution. Embrace change, drive better outcomes for patients, families, and staff, and set new standards in healthcare excellence.

Meet with us for a free consultation and see how we can make a difference together. See you at HIMSS 2024!

The post Improve the patient experience with Phunware at HIMSS appeared first on Phunware.

When designing a map to help users find their way around a campus or complex facility, it’s best to keep in mind what elements are most important for the user to see, and help them focus on the task at hand: finding their way.

Keep it Simple 

When introducing a user to an interface, you should be mindful of the user’s cognitive load, which is the amount of information a person’s mind can take in at one time; if you present the user with too much information to process all at once, it can slow down their ability to complete their task and make it appear more difficult.

With established modern UX patterns across wayfinding with popular apps like Apple Maps or Google Maps, it’s important to keep the user experience familiar, while guiding users through their experience. In map design, it’s best to keep the map itself simple and neutral, to provide the user a base layer of information in orienting – and place focus on the wayfinding UI like the route line, points of interest, or the animated blue dot.

Only Important Details

When designing the map, it’s best to consider what visual elements of the map layout would be most beneficial for the user to notice while they are finding their way around the facility. Key landmarks, notable walkways, and clearly marked exits and entrances can all be useful elements that make up the map. Other details like interior rooms, complex furniture arrangements, or patterns on the floor may provide more detail than is needed.

Do Not Distract

There are a lot of potential design elements that could be used in map design, but should only be used as needed – and each element should be thoughtfully considered when looking at the mapping experience as a whole. Flashy visualizations like 3D maps or heavy use of branding and saturated colors can actually harm the user experience, requiring a high cognitive load of the user, which could actually overwhelm them, or require additional time for the user to sift through which elements are most important.

Let Us Guide You!

Our design team will work with you to help translate complex floor plans into beautifully simple and user-friendly map designs. We’ll work with you to identify the most important areas of the map to focus on, which landmarks or exterior areas are best to illustrate, and what level of detail is ideal for your visitors. Additionally, our designers will help you in extending your brand to the map design, while keeping in mind the above best practices to deliver a perfect map design for your facility.

Chat with us today to discover how we can help you create an unforgettable experience for your visitors!

The post Best Practices for User-Friendly and Engaging Maps appeared first on Phunware.

What Is a Theme? 

A theme is a concept that maintains consistency in design elements while extending a brand to a new medium, content, or production. We come across themes regularly without even realizing it. For instance, when we buy a candle, the color & scent may differ, but we still refer to it as a candle. Similarly, the primary color in a brand may vary by customer, but it remains the primary color.

In mobile apps, themes take on a more defined role. It involves specifying and applying design elements such as colors, typography, icons, and other visual components to create a cohesive and unified look. Themes ensure that the app’s design is consistent across all its screens and interactions, making it more user-friendly and visually appealing.

Why Are Themes Important?

Themes help users navigate and understand the interface more efficiently, as consistent design patterns contribute to a sense of familiarity. They can also create an emotional connection between the user and the app. When an app uses a consistent color scheme and design language, it can build a sense of familiarity and trust with the user. As a result, it can increase engagement and loyalty and a better overall user experience. Here are other key reasons themes are essential.

Accessibility

Themes can be designed with accessibility in mind, ensuring that the app is usable by all users. Validating that color schemes, font sizes, and contrast levels are accessible improves readability, and accommodates users with visual impairments

Adaptability

Mobile devices come in various sizes, resolutions, and ratios. Themes can adapt to different screen sizes and orientations, ensuring the app looks good and functions well on multiple devices.

User Engagement

Well-designed themes can enhance user engagement by creating an appealing interface. Users are more likely to enjoy and interact with an app that has an attractive and well-thought-out design. Themes can set the tone for the app and influence the user’s perception of its quality and professionalism.

User Guidance

Themes can guide users through the app by highlighting essential elements, actions, or information. Consistent visual cues the theme provides help users understand the app’s structure and functionality.

Defining a Theme

Phunware has a well-defined system that lays down clear guidelines to define a theme. This foundation for customizing apps includes color codes, typography details, and guidelines for using UI elements. Following these guidelines ensures that the design is consistent throughout the product. Below is an example of how a defined theme seamlessly translates into a mobile app.

Customizing Themes 

Our design team will work with you to understand your brand identity and any design preferences to customize your theme. In addition, we gather information on the logo, color preferences, and overall branding guidelines so we can apply your brand colors to create a customized theme. Additionally, we can easily update elements of the theme if there are any changes in the brand by modifying the color value applied to the theme property. Below is an example of the same app layout, each with a customized theme.

Conclusion

Your application’s ability to effectively showcase your brand’s essence, values, and personality is paramount to crafting a seamless and gratifying user experience. By accurately reflecting your brand, your app can ensure that your target audience is captivated and engaged, leading to a higher likelihood of customer loyalty and retention.

Chat with us today to discover how we can help you create a personalized app!

The post Unleashing the Power of Themes for Exceptional Mobile Apps appeared first on Phunware.

Jeremy comes to Phunware with over two decades of sales leadership in mobile applications, AI, and augmented and virtual reality. Jeremy was previously VP of Sales for Phunware and in that role was responsible for some of the largest contracts in Company history, including FOX, CBS, and WWE among others. More recently, Jeremy served as VP of Strategy and Business Development at Sonic Foundry, Sr. Practice Director at KUNGFU.AI, and CEO, Co-Founder of Banjo Digital.

“We are delighted to welcome Jeremy back to Phunware, where he led the development of our most sizable line of business during that period,” said Phunware CEO Mike Snavely. “As I mentioned on the earnings call, we are bringing some of the old band back together from the days when we had $25MM in recurring revenue and Jeremy was a cornerstone of that team. He’s an example of the kind of talent improvements we will continue to make as we execute on Phunware 3.0.”

“Additionally, we continue to make encouraging progress toward our vision by continuing to grow and execute against the $8MM pipeline in hospitality, healthcare and connected workplace. We have already hit the ground running and expect to announce material new wins as they develop.”

Click here to learn more about Phunware’s leadership.

Safe Harbor Clause and Forward-Looking Statements

This press release includes forward-looking statements. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations and financial position, business strategy and plans, and our objectives for future operations, are forward-looking statements. The words “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “expose,” “intend,” “may,” “might,” “opportunity,” “plan,” “possible,” “potential,” “predict,” “project,” “should,” “will,” “would” and similar expressions that convey uncertainty of future events or outcomes are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking.

The forward-looking statements contained in this press release are based on our current expectations and beliefs concerning future developments and their potential effects on us. Future developments affecting us may not be those that we have anticipated. These forward-looking statements involve a number of risks, uncertainties (some of which are beyond our control) and other assumptions that may cause actual results or performance to be materially different from those expressed or implied by these forward-looking statements. These risks and uncertainties include, but are not limited to, those factors described under the heading “Risk Factors” in our filings with the Securities and Exchange Commission (SEC), including our reports on Forms 10-K, 10-Q, 8-K and other filings that we make with the SEC from time to time. Should one or more of these risks or uncertainties materialize, or should any of our assumptions prove incorrect, actual results may vary in material respects from those projected in these forward-looking statements. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws. These risks and others described under “Risk Factors” in our SEC filings may not be exhaustive.

By their nature, forward-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. We caution you that forward-looking statements are not guarantees of future performance and that our actual results of operations, financial condition and liquidity, and developments in the industry in which we operate may differ materially from those made in or suggested by the forward-looking statements contained in this press release. In addition, even if our results or operations, financial condition and liquidity, and developments in the industry in which we operate are consistent with the forward-looking statements contained in this press release, those results or developments may not be indicative of results or developments in subsequent periods.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), is the pioneer of Multiscreen-as-a-Service (MaaS), an award-winning, fully integrated enterprise cloud platform for mobile that provides companies the products, solutions, data and services necessary to engage, manage and monetize their mobile application portfolios and audiences globally at scale. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com, https://phunwallet.com, https://phuncoin.com, https://phuntoken.com, and follow @phunware, @phuncoin and @phuntoken on all social media platforms.

The post Phunware Appoints Jeremy Kidd as Senior Vice President of Sales and Marketing appeared first on Phunware.

The Age-Old Challenge of Wayfinding

Wayfinding is a term that has been introduced previously. It refers to the methods and tools we use to navigate complex environments. Think of the signs at an airport, the maps in a shopping mall, or even the breadcrumbs left by Hansel and Gretel. But in today’s fast-paced world, traditional signs just don’t cut it anymore, especially in hotels, where guests want to maximize their stay without getting lost.

Mobile Apps: The Modern Compass

Personalized and timely communication is essential for providing a positive pre-arrival experience. Endeavor to reach out to guests to welcome them, confirm their reservation, and provide them with information about your hotel and its amenities.

• Personalized Navigation: Imagine an app that not only tells you where your room is but also suggests the quickest route to the pool, gym, or dining area based on your preferences. Personalization is key!
• Instant Updates: No more outdated signs or maps. Mobile apps can be updated in real time, ensuring guests always have the most accurate information.
• Interactive Experience: With augmented reality (AR) and virtual reality (VR) features, some apps offer an immersive experience, allowing guests to “walk through” the hotel before even stepping out of their room.

The Impact on Guest Experience

Guest experience is at the heart of the hospitality industry. Hotels that understand and prioritize it always stand out. How does wayfinding via mobile apps enhance this experience?

• Reduced Stress: No one likes getting lost. Mobile apps ensure guests spend less time wandering and more time enjoying their stay.
• Enhanced Engagement: With interactive features, guests can explore the hotel and its services at their own pace, increasing engagement and satisfaction.
• Tailored Recommendations: Based on a guest’s preferences, apps can suggest dining options, spa treatments, or events happening in the hotel.

The Journey of a Guest: Before, During, and After

Mobile apps aren’t just about navigating within the hotel; they play a pivotal role in the entire guest journey.

• Before Arrival: Guests can explore the hotel, check out amenities, and select their preferred room. Some apps allow for virtual tours, giving guests a sneak peek of what awaits them.
• During Stay: Apart from navigation, guests can use the app for room service, spa bookings, or to communicate with the concierge. It becomes an all-in-one tool for a hassle-free stay.
• After Departure: The journey doesn’t end at checkout. Guests can provide feedback, book their next stay, or even access loyalty programs via the app, ensuring they remain connected with the hotel.

Why Every Hotel Needs an App

In today’s digital age, having a mobile app is no longer a luxury but a necessity for hotels. Here’s why:

• Staying Ahead of the Competition: Guests expect modern amenities and digital solutions. Hotels with intuitive mobile apps stand out and attract more bookings.
• Data Insights: Mobile apps can provide valuable data on guest preferences, helping hotels improve and personalize their services.
• Increased Revenue: With features like in-app bookings, promotions, and personalized recommendations, hotels can drive more sales and increase revenue.

Challenges and Solutions

While mobile apps for wayfinding are revolutionary, they aren’t without challenges.

• Technology Integration: Integrating new apps with existing hotel systems can be complex. However, with the right tech team and robust platforms, this can be smoothly addressed.
• User Experience: A poorly designed app can be more frustrating than helpful. Hotels must invest in user-friendly designs and regular updates.
• Adoption: Convincing guests to download and use the app can take time and effort. Offering exclusive promotions or features accessible only via the app can be a solution.

Adopting the Trend: Success Stories from Leading Hotels

In the ever-evolving hospitality landscape, numerous hotels have already embraced mobile apps for wayfinding, setting benchmarks for others. Here are some success stories that highlight the transformative power of these apps:

• The Tech-Savvy Resort: A luxury resort in the Maldives introduced an app that not only provided guests with navigation but also allowed them to book private dinners on the beach, spa sessions, and even scuba diving lessons. The result? A 25% increase in their in-resort bookings and rave guest reviews about their seamless experience.
• The Urban Business Hotel: Situated in a bustling city, this hotel’s app became a lifeline for business travelers. Besides in-hotel navigation, the app offered real-time traffic updates and the best routes to the city’s business hubs. Guests appreciated this thoughtful feature, leading to a spike in repeat bookings.

These success stories underline a simple fact: when hotels align technology with guest needs, magic happens. And in this digital age, mobile apps are at the forefront of creating memorable guest experiences.

Conclusion

The role of mobile apps in revolutionizing wayfinding and enhancing guest experience in hotels cannot be understated. As technology advances and guest expectations evolve, these apps will only become more integral to the hospitality industry. Hotels that recognize and adapt to this trend will undoubtedly lead the way in offering unmatched guest experiences.

Chat with us today to discover how we can help you revolutionize your mobile app strategy in hospitality!

The post Finding Your Way to Exceptional Stays: The Mobile App Revolution in Hospitality appeared first on Phunware.

The Hidden Cost of Lost Directions

It may surprise you to learn that wayfinding challenges are more than a minor inconvenience—they’re a costly affair. Take Emory University’s staggering $200,000 annual loss due to wayfinding inefficiencies as a wake-up call. The story is the same across medical campuses sprawling over city blocks—lost visitors, delayed care, and the inevitable financial leak.

A Labyrinth of Complexity

Imagine a vast complex with nearly 200 beds, multiple floors, and a constant state of flux due to renovations. Now consider that nearly one-third of first-time visitors and a quarter of hospital staff find themselves disoriented in these spaces. Traditional navigation aids falter here, where GPS signals can’t penetrate, and static signs become outdated overnight.

The Digital Compass: A Leap in Wayfinding

The answer to this disarray? A mobile wayfinding solution that offers real-time, on-demand digital navigation. Such technology not only alleviates the need for human direction but also curtails the margin for error, reduces patient and staff anxiety, and secures the revenue that would otherwise be lost to confusion, missed appointments and patients leaving without being seen.

The Phunware Difference

Not all digital navigation tools are created equal. Phunware stands apart, having deployed over 110 million square feet of cutting-edge wayfinding solutions across some of the world’s most complex environments. Phunware’s proprietary platform transitions seamlessly between indoor and outdoor environments and excels with real-time positioning, navigation, and multilingual, ADA-compliant guidance that doesn’t rely on WiFi, ensuring no one—regardless of their physical abilities—is left behind.

Charting a New Path in Healthcare

Phunware is not just navigating the present, but pioneering the future. We envision a world where wayfinding is no longer a source of stress but a gateway to efficient, cost-effective, and safer healthcare experiences. It’s time to transform the way we find our way in healthcare—turning a web of corridors into a clear, navigable path to wellness. Join us as we turn complexity into clarity, guiding you to better care, one tap at a time.

Click here to learn more

The post Transforming Healthcare Navigation: Phunware’s Vision for Stress-Free Wayfinding appeared first on Phunware.

“We are delighted to collaborate with the forward-thinking team at Wailea Beach Resort to unveil the enhanced version of our Smart Hospitality Solution,” said Mike Snavely, CEO of Phunware. “Our goal is to empower guests with seamless navigation through this luxury property, ensuring they can fully explore the wealth of amenities available at Wailea Beach Resort. In addition to giving guests a more pleasant and technologically advanced experience, our software provides Wailea Beach Resort with the opportunity to maximize its top line by way of mobile engagement and generating profitable behavior.”

Read the full article from Proactive

The post Phunware Deploys Enhanced Smart Hospitality Solution at Wailea Beach Resort appeared first on Phunware.

“The renewal of our partnership with Phunware is an exciting step forward in our commitment to delivering a comprehensive suite of services through a unified mobile app for the VHC community. Beyond simplifying patient interactions, such as scheduling appointments and accessing remote telehealth services and provider messaging, this innovative wayfinding technology is a transformative solution that empowers patients to easily navigate the VHC campus,” said Mike Mistretta, Senior Vice President and Chief Information Officer of VHC Health.

Read the full article from Proactive

The post VHC Health Extends Multi-Year Renewal of Digital Front Door Application with Phunware appeared first on Phunware.

“The adoption of a native, mobile-centric digital front door signifies the forefront of innovation that healthcare providers must embrace to revolutionize their approach to patient care. We are pleased that VHC Health’s leadership has reaffirmed their partnership with Phunware, acknowledging its critical role in delivering an exceptional patient experience,” said Cody Wimbish, Phunware VP of Program Management & Customer Success.

Key features of Phunware’s Digital Front Door include:

• Mobile Application: Native iOS and Android applications optimized for healthcare that can take advantage of core device capabilities that make experiences more secure, intuitive, and personalized.
• Wayfinding: Easily navigate VHC Health’s main campus with real-time instructions.
• MyChart integration which allows patients to view in real-time information on their vital signs, laboratory results, medical procedures, and medications.
• MyChart video visit functionality to leverage the patient’s phone camera to conduct virtual appointments.
• Save parking location with a photo and leave a detailed note.
• Physician and Services Directories: Access directories, which include contact information and tap-to-call buttons.

“The renewal of our partnership with Phunware is an exciting step forward in our commitment to delivering a comprehensive suite of services through a unified mobile app for the VHC community. Beyond simplifying patient interactions, such as scheduling appointments and accessing remote telehealth services and provider messaging, this innovative wayfinding technology is a transformative solution that empowers patients to easily navigate the VHC campus,” said Mike Mistretta, Senior Vice President and Chief Information Officer of VHC Health.

Click here to learn more about how Phunware facilitates digital transformation in healthcare by enabling a digital front door for any hospital or health system.

Safe Harbor Clause and Forward-Looking Statements

This press release includes forward-looking statements. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations and financial position, business strategy and plans, and our objectives for future operations, are forward-looking statements. The words “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “expose,” “intend,” “may,” “might,” “opportunity,” “plan,” “possible,” “potential,” “predict,” “project,” “should,” “will,” “would” and similar expressions that convey uncertainty of future events or outcomes are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking.

The forward-looking statements contained in this press release are based on our current expectations and beliefs concerning future developments and their potential effects on us. Future developments affecting us may not be those that we have anticipated. These forward-looking statements involve a number of risks, uncertainties (some of which are beyond our control) and other assumptions that may cause actual results or performance to be materially different from those expressed or implied by these forward-looking statements. These risks and uncertainties include, but are not limited to, those factors described under the heading “Risk Factors” in our filings with the Securities and Exchange Commission (SEC), including our reports on Forms 10-K, 10-Q, 8-K and other filings that we make with the SEC from time to time. Should one or more of these risks or uncertainties materialize, or should any of our assumptions prove incorrect, actual results may vary in material respects from those projected in these forward-looking statements. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws. These risks and others described under “Risk Factors” in our SEC filings may not be exhaustive.

By their nature, forward-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. We caution you that forward-looking statements are not guarantees of future performance and that our actual results of operations, financial condition and liquidity, and developments in the industry in which we operate may differ materially from those made in or suggested by the forward-looking statements contained in this press release. In addition, even if our results or operations, financial condition and liquidity, and developments in the industry in which we operate are consistent with the forward-looking statements contained in this press release, those results or developments may not be indicative of results or developments in subsequent periods.

About VHC Health

VHC Health provides exceptional medical services as the region’s community health system. Virginia Hospital Center was recently designated a 2021 Top Teaching Hospital by The Leapfrog Group. In 2022, the Hospital was selected for an 11th consecutive Healthgrades Outstanding Patient Experience Award and a 20th consecutive ‘A’ grade from The Leapfrog Group. Virginia Hospital Center is a 453-bed not-for-profit teaching facility and designated as a Magnet® hospital by the American Nurses Credentialing Center. VHC Health is a proud member of the Mayo Clinic Care Network – a national network of independent healthcare organizations.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com and follow @phunware on all social media platforms.

The post VHC Health Signs Multi-Year Renewal of Digital Front Door Application with Phunware appeared first on Phunware.

The routing technology uses a mix of GPS, Bluetooth, and Dead Reckoning technology to display the user’s current location in the form of a blue dot with 1m accuracy. Dead Reckoning involves device sensors such as accelerometer, gyroscope, and compass as well as heuristics to predict which route segment the user will take next. All calculations happen on-device. Therefore a network connection is not needed for routing to function.

Unlike traditional indoor wayfinding solutions, Phunware’s Convention Center Wayfinding Solution doesn’t require an onsite team to rescan the updated layout of a space each time it is reconfigured.
Instead, the solution leverages an innovative approach of creating a 5’x5’ grid of potential routes in the entire convention space. The scan therefore only happens once and captures the Bluetooth beacon signals from every possible route segment.

When it’s time for a new convention, a map is loaded into the Phunware web portal with booths displayed. The 5’x5’ grid of route segments is displayed over that and individual route segments are then enabled to create navigable routes along the convention floor. Points of Interest are placed for each booth, allowing mobile app users to search and route to any of these POIs.

The post Phunware’s Convention Center Wayfinding Solution appeared first on Phunware.

“I am delighted to rejoin Phunware, bringing my experience in SaaS, enterprise software, and channel development at this stage of the Company’s journey,” said Mike Snavely, Chief Revenue Officer of Phunware. “I look forward to working with the phenomenal people at Phunware to help the market reimagine how they engage their customers using our industry-leading, patented Location Services coupled with our hyperlocal mobile engagement platform.”

Mike most recently served as the General Manager of Vidable® AI in Madison, Wisconsin. Prior to joining Vidable®, Mike held several revenue leadership and strategic business development roles in technology companies in Austin, Texas and San Mateo, California, including Mutual Mobile, Phunware, and Tile. Mike holds a BA from the College of Wooster in Wooster, Ohio and a J.D. from The Ohio State University. He is licensed (inactive) as an attorney at law in the State of Ohio.

“Phunware is poised to accelerate the adoption of our Location Based Services Platform into our core markets and Mike brings exactly the skills and experience to help us reach more customers directly and through channel partners,” said Russ Buyse, Chief Executive Officer of Phunware. “His expertise in enterprise, mobile, and customer experience will help us expand the reach of our Platform to improve guest and patient experiences across hospitality, healthcare, and beyond.”

Click here to learn more about Phunware’s leadership.

Safe Harbor Clause and Forward-Looking Statements

This press release includes forward-looking statements. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations and financial position, business strategy and plans, and our objectives for future operations, are forward-looking statements. The words “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “expose,” “intend,” “may,” “might,” “opportunity,” “plan,” “possible,” “potential,” “predict,” “project,” “should,” “will,” “would” and similar expressions that convey uncertainty of future events or outcomes are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking.

The forward-looking statements contained in this press release are based on our current expectations and beliefs concerning future developments and their potential effects on us. Future developments affecting us may not be those that we have anticipated. These forward-looking statements involve a number of risks, uncertainties (some of which are beyond our control) and other assumptions that may cause actual results or performance to be materially different from those expressed or implied by these forward-looking statements. These risks and uncertainties include, but are not limited to, those factors described under the heading “Risk Factors” in our filings with the Securities and Exchange Commission (SEC), including our reports on Forms 10-K, 10-Q, 8-K and other filings that we make with the SEC from time to time. Should one or more of these risks or uncertainties materialize, or should any of our assumptions prove incorrect, actual results may vary in material respects from those projected in these forward-looking statements. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws. These risks and others described under “Risk Factors” in our SEC filings may not be exhaustive.

By their nature, forward-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. We caution you that forward-looking statements are not guarantees of future performance and that our actual results of operations, financial condition and liquidity, and developments in the industry in which we operate may differ materially from those made in or suggested by the forward-looking statements contained in this press release. In addition, even if our results or operations, financial condition and liquidity, and developments in the industry in which we operate are consistent with the forward-looking statements contained in this press release, those results or developments may not be indicative of results or developments in subsequent periods.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), is the pioneer of Multiscreen-as-a-Service (MaaS), an award-winning, fully integrated enterprise cloud platform for mobile that provides companies the products, solutions, data and services necessary to engage, manage and monetize their mobile application portfolios and audiences globally at scale. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com, https://phunwallet.com, https://phuncoin.com, https://phuntoken.com, and follow @phunware, @phuncoin and @phuntoken on all social media platforms.

The post Phunware Appoints Mike Snavely as Chief Revenue Officer appeared first on Phunware.

H.C. Wainwright 25th Annual Global Investment Conference
Presenting virtually on Monday, September 11, 2023 at 7:00 AM Eastern Time
Virtually holding one-on-one meetings throughout the conference
Executives: CEO Russ Buyse and CFO Troy Reisner
Presentation Webcast

Gateway Group Hosted Non-Deal Roadshow
Virtually participating throughout September 2023
Executives: CEO Russ Buyse and CFO Troy Reisner

Titan Partners Non-Deal Roadshow
Virtually participating September 19-20, 2023
Executives: CEO Russ Buyse and CFO Troy Reisner

Millennium Alliance Healthcare Providers Transformation Conference
Participating in-person on September 19-20, 2023
Holding in-person one-on-one meetings throughout the conference
Executive: COO Randall Crowder
Location: The JW Marriott, Miami, Florida

ROTH MKM 12th Annual New York Technology Conference
Participating in-person on November 15, 2023
Holding in-person one-on-one and small group meetings throughout the conference
Executives: CEO Russ Buyse and CFO Troy Reisner
Location: The Yale Club of New York City

To receive additional information or to schedule a one-on-one meeting, please email PHUN@gateway-grp.com.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com and follow @phunware on all social media platforms.

The post Phunware Sets Fall 2023 Conference Schedule appeared first on Phunware.

Austin, Texas [August 24, 2023] (ORIGINAL: GLOBE NEWSWIRE) – Phunware, Inc. (NASDAQ: PHUN) (the “Company”), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere, has entered into a purchase agreement for a committed equity facility with Lincoln Park Capital Fund, LLC (“LPC”), a Chicago-based institutional investor.

Russ Buyse, Chief Executive Officer of Phunware, commented, “We are excited about the future of the Company, and this financing agreement provides us the flexibility to further commercialize our industry-leading platform, while giving us the best chance to limit dilution before realizing important strategic milestones that we believe will maximize shareholder value.”

Under the purchase agreement, Phunware will have the right, but not the obligation, to sell up to $30.0 million of its common stock to LPC over a 24-month period subject to the terms and conditions of the agreement. Phunware will control the timing and amount of any sales to LPC with no upper limits to the price LPC may pay to purchase such common stock. The purchase agreement may be terminated by Phunware at any time, in its sole discretion, without any additional cost or penalty.

“This agreement allows us to be opportunistic with our capital strategy, and our shelf registration statement provides the potential for additional financing alternatives as we consider what’s best for shareholders,” stated Troy Reisner, Phunware’s Chief Financial Officer. “Given the ongoing market uncertainty, we believe this kind of optionality is critical and we are excited to enter into this agreement with Lincoln Park Capital as part of Phunware’s long-term growth strategy.”

A description of the purchase agreement is set forth in the Company’s Current Report on Form 8-K, which the Company filed with the SEC on Wednesday, August 23, 2023.

Safe Harbor Clause and Forward-Looking Statements

This press release includes forward-looking statements. All statements other than statements of historical facts contained in this press release, including statements regarding our future results of operations and financial position, business strategy and plans, and our objectives for future operations, are forward-looking statements. The words “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “expose,” “intend,” “may,” “might,” “opportunity,” “plan,” “possible,” “potential,” “predict,” “project,” “should,” “will,” “would” and similar expressions that convey uncertainty of future events or outcomes are intended to identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking.

The forward-looking statements contained in this press release are based on our current expectations and beliefs concerning future developments and their potential effects on us. Future developments affecting us may not be those that we have anticipated. These forward-looking statements involve a number of risks, uncertainties (some of which are beyond our control) and other assumptions that may cause actual results or performance to be materially different from those expressed or implied by these forward-looking statements. These risks and uncertainties include, but are not limited to, those factors described under the heading “Risk Factors” in our filings with the Securities and Exchange Commission (SEC), including our reports on Forms 10-K, 10-Q, 8-K and other filings that we make with the SEC from time to time. Should one or more of these risks or uncertainties materialize, or should any of our assumptions prove incorrect, actual results may vary in material respects from those projected in these forward-looking statements. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws. These risks and others described under “Risk Factors” in our SEC filings may not be exhaustive.

By their nature, forward-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. We caution you that forward-looking statements are not guarantees of future performance and that our actual results of operations, financial condition and liquidity, and developments in the industry in which we operate may differ materially from those made in or suggested by the forward-looking statements contained in this press release. In addition, even if our results or operations, financial condition and liquidity, and developments in the industry in which we operate are consistent with the forward-looking statements contained in this press release, those results or developments may not be indicative of results or developments in subsequent periods.

About Phunware, Inc.

Everything You Need to Succeed on Mobile — Transforming Digital Human Experience

Phunware, Inc. (NASDAQ: PHUN), the pioneer of Location Based SaaS that offers the only fully integrated enterprise cloud platform for mobile that enables brands to engage, manage and monetize anyone anywhere. Phunware’s Software Development Kits (SDKs) include location-based services, mobile engagement, content management, messaging, advertising, loyalty (PhunCoin & PhunToken) and analytics, as well as a mobile application framework of pre-integrated iOS and Android software modules for building in-house or channel-based mobile application and vertical solutions. Phunware helps the world’s most respected brands create category-defining mobile experiences, with approximately one billion active devices touching its platform each month when operating at scale. For more information about how Phunware is transforming the way consumers and brands interact with mobile in the virtual and physical worlds, visit https://www.phunware.com and follow @phunware on all social media platforms.

The post Phunware Announces Purchase Agreement for up to $30 Million with Lincoln Park Capital Fund appeared first on Phunware.

Crowder said the MDU solution, initially tailored for healthcare and hospitality, is making waves in luxury residential buildings, addressing the evolving work-from-home trend. With remote work becoming a norm, people are seeking enhanced digital experiences at home.

He said Phunware’s MDU solution provides a comprehensive digital platform for luxury residential complexes like Parkside Residences in Houston. The app offers amenities booking, work orders, valet services, keyless entry, and more, all through a user-friendly mobile interface.

Crowder highlighted the significance of mobile apps over websites, citing examples like Disney World.

Phunware partners with companies like MKT Consulting to deliver these solutions, envisioning broader applications in residential, workplace, healthcare, and hospitality sectors.

The post Revolutionizing Luxury Living: Phunware’s COO Reveals Cutting-Edge MDU Solution for Residences appeared first on Phunware.